PARTNERS Media Partners Association Partners Solution Provider Partners October 5-6, 2009 - Dubai, UAE Home Tourists visiting the Middle East expect their lodging experience to be futuristic, stylish and exciting                        GDS competition heats up in the Middle East                        Amadeus launches its Middle East regional hub in Dubai                        Prince of Wales urges worldwide travel industry to become environmentally responsible by operating resource-efficient businesses                        Middle East leads the world in hotel occupancy with over 75% for the first half of 2008                        Strong growth of tourism in GCC is projected to continue in spite of global recession                        80 new hotels due to open on the Arabian peninsula by 2009                        Middle Eastern aviation sector will require 200,000 additional pilots over the next two decades                        Tourism and Hospitality industry in the Middle East will need at least 1.5 million staff by 2020                        Tourism and travel, being one of the most labor-intensive industries, will likely face staffing shortages in the coming years     Agenda   AGENDA   Monday, October 5th, 2009 08:00-09:00 REGISTRATION 09:00-09:15 Opening Remarks 09:15-09:30 Welcome Address by Conference Chairman 09:30-10:00 Keynote Session: Positioning Dubai as a tourist destination for the cost conscious traveler 10:00-10:30 Scenarios: Discussing the outlook for the hospitality industry globally 10:30-11:00 MORNING REFRESHMENTS 11:00-11:30 Examining trends and technologies that will shape the industry in years to come 11:30-12:30 DEAL FORUM: pre-arranged and open one-to-one business meetings 12:30-14:00 NETWORKING LUNCHEON 14:00-14:30 The new travel consumers – Who are they and what exactly do they want? 14:30-15:00 Developing and implementing a global technology strategy that will increase efficiency 15:00-15:30 AFTERNOON REFRESHMENTS 15:30-16:00 Are your websites delighting customers: How and why the best websites get all the business! 16:00-17:00 DEAL FORUM: pre-arranged and open one-to-one business meetings 17:30-19:30 RECEPTION AND GALA DINNER     Tuesday, October 6th, 2009 08:00-09:00 REGISTRATION AND MORNING COFFEE 09:00-09:30 Accessing the top technology trends that will transform the events and meetings industry 09:30-10:00 Employing social media networks to deliver customer satisfaction 10:00-10:30 Insights into the most effective ways to manage your online revenue drivers 10:30-10:45 MORNING REFRESHMENTS 10:45-11:15 Understanding the changing face of Global Distribution and Reservation Systems 11:15-11:45 Going green: Operating an eco – friendly property 11:45-13:00 DEAL FORUM: pre-arranged and open one-to-one business meetings 13:00-14:30 NETWORKING LUNCHEON 14:30-15:00 Employing mobile technologies that will impact every segment of your business 15:00-15:30 AFTERNOON REFRESHMENTS 15:30-16:00 What’s next: The future of in – room technology 16:00-16:45 END OF SUMMIT © www.hospitality-tech.com Another event produced by